Agency Determines CMS Needs Stronger Controls to Prevent Unauthorized Actions by Agents and Brokers

Agency Determines CMS Needs Stronger Controls to Prevent Unauthorized Actions by Agents and Brokers

The Government Accountability Office (GAO) released a report finding that the Centers for Medicare & Medicaid Services (CMS) lacks sufficient safeguards to prevent unauthorized actions by agents and brokers in the federally facilitated Health Insurance Marketplace. While CMS has processes to verify that agents and brokers are eligible to participate, GAO found the agency does not adequately verify consumer authorization… (Eisen, July 13, 2026) #Health Insurance Exchanges, #Program Integrity